American Alarms Blog

Mircom Technologies - Unified Solution for Property Managers

by Adam Jacobs 9/18/2021

Mircom Technologies now offers an unmatched suite of security and communication products for apartment buildings, condos, hotels, and other multi-tenant buildings.  Imagine having card access, visitor entry, cameras, fire alarm, and other systems managed from ONE web-based software.  Since Mircom makes all of these products (in North America) they are the leader in the integration of these systems.  Here is a link to their website for more info, and some short videos on how it all works:

http://www.mircom.com/integrated-systems.html

 

Call American Alarms for information on how these products can help you.

 

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Preparing your low-voltage systems for winter

by Adam Jacobs 9/18/2021

Here are some tips to prepare for winter months regarding fire alarm, intrusion alarms, security cameras, and other low-voltage systems.

- Make sure camera lenses stay clear on any outside cameras.  Icicles, frost, and snow can block your views and can also prevent varifocal lenses and PTZ type cameras from moving.

- Motion detectors can sometimes be activated by heavy snowfall.  Be aware of their position and use masking screen if needed to limit the sensing area.

- Fire alarm pull stations in apartment breezeways are prone to false alarm when it gets this cold.  Ice on top, condensation from behind, and freeze/refreeze can cause false alarms on these devices (especially addressable type).

- Many people think that batteries get weaker in the cold weather, but most battery types do fine in the cold.  Batteries get most of their abuse from excess heat in the Summer.  Watch batteries closely if they older or in a warm room.  If they bulge or leak, replace them immediately, as they can explode.

 

Here is a link to lots more winter tips:

https://www.iccsafe.org/about-icc/safety/consumer-safety/winter-safety-resources/

 

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What is the REAL cost?

by Adam Jacobs 9/18/2021

Whenever I get into a discussion with a customer about the cost of our products or services, we eventually get to the REAL cost of doing business with someone who does not do EVERYTHING possible to protect the customer.  What do I mean?  Here are some of the things American Alarms does to make sure our customers don't get into regulatory, legal, or even life-threatening danger.

- We buy products that we trust, we use, and have the best guarantees/warranties we can find.  When a system is designed for your life safety and/or security, you want parts that are as reliable as possible.

- We buy as many products from LOCAL manufacturers and vendors as we can and still offer the products our customers want.  This takes extra time and effort to seek out sometimes, but it's worth it to us.  It makes me feel good to know I can jump in the car and drive to this vendor's office in less than a day if needed.

- We spend thousands of dollars every year on technical and administrative training for our employees.  We feel this is a great investment in the people that we depend upon every day.

- We make sure EVERY field technician that touches a customer's system is trained, certified, and licensed to do what they are doing.  If we didn't, we may never get caught, but we like to sleep at night.

- We use contracts/agreements written by the best ALARM INDUSTRY attorney in the country.  This protects us AND our customers, so we can both be around for a long time.

- We carry DOUBLE the insurance that most customers request.  Our carrier has us in the proper classification so that claims won't be denied.  We have a "fire protection" specialist at our carrier that understands our business, lingo, and negotiates claims on our behalf.  We've had one claim in the last 10 years and that claim was proven "unfounded" and was never paid.

- We take responsibility for our mistakes and we fix them, even if we lose money short-term.  We have never walked away from a project just because we underestimated the cost.  I can't promise we'll never make mistakes, we're human, but we'll own up to that mistake and make it right.

 

If your alarm company (or any vendor) can't say they do all of these things, are you really comparing costs equally?

 

What is the REAL cost of doing business with that company?

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What is the REAL cost?

by Adam Jacobs 9/18/2021

Whenever I get into a discussion with customer about the cost of our products or services, we eventually get to the REAL cost of doing business with someone who does not do EVERYTHING possible to protect the customer.  What do I mean?  Here are some of the things American Alarms does to make sure our customers don't get into regulatory, legal, or even life-threatening danger.

- We buy products that we trust, we use, and have the best guarantees/warranties we can find.  When a system is designed for your life safety and/or security, you want parts that are as reliable as possible.

- We buy as many products from LOCAL manufacturers and vendors as we can and still offer the products our customers want.  This takes extra time and effort to seek out sometimes, but it's worth it to us.

- We spend thousands of dollars every year on technical and administrative training for our employees.  We feel this is a great investment in the people that we depend upon every day.

- We make sure EVERY field technician that touches a customer's system is trained, certified, and licensed to do what they are doing.  If we didn't, we may never get caught, but we like to sleep at night.

- We use contracts/agreements written by the best ALARM INDUSTRY attorney in the country.  This protects us AND our customers, so we can both be around for a long time.

- We carry DOUBLE the insurance that most customers request.  Our carrier has us in the proper classification so that claims son't be denied.  We have a "fire protection" specialist at our carrier that understands our business, lingo, and negotiates claims on our behalf.  We've had one claim in the last 10 years and that claim was proven "unfounded" and was never paid.

- We take responsibility for our mistakes and we fix them, even if we lose money short-term.  We have never walked away from a project just because we underestimated the cost.  I can't promise we'll never make mistakes, we're human, but we'll own up to that mistake and make it right.

 

If your alarm company (or any vendor) can't say they do all of these things, are you really comparing costs equally?

 

What is the REAL cost of doing business with that company?

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Cloud storage and management for video security

by Adam Jacobs 9/18/2021

What does it mean to have video in the "cloud"?  Well, it means you don't have to worry about an on-site DVR failing when you need it most.  It means a professional systems company can remotely trouble-shoot most of your issues without needing to come on site.  It means you are constantly updated with cybersecurity software and patches to make sure your video is secure and accessible.  It means you have one-click camera firmware updates.  It means you have lots of viewing and replay options - devices that use Windows, Mac, iOS, and Android all work.  

 

- Quick, easy installation

- Tier 4 data center

- End-to-end video encryption

- Unlimited cameras, multiple locations

- Unlimited resolution (only limited by cameras)

- Unlimited users (with limited permissions, if needed)

 

Call for more info.

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Make arming and disarming your security system easy!

by Adam Jacobs 9/18/2021

Honeywell's 4-button key chain fob remote allows you to arm, disarm, and many other functions as you approach your home or business.  Use it to turn off your alarm when you drive into the garage.  Use it as a panic button.  Or program it to do dozens of other things.  With a range of up to 100 feet, you can even be in the yard or at the street when you use it.  This remote fob works with all of Honeywell's Vista series panels.  Call and ask about commercial security systems now.

 

Photo by Jared Reese

  

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Flexible cloud access control - manage from anywhere

by Adam Jacobs 9/18/2021

What if you could delete a user from your access control system, with a touch on your smart phone?

What if you could let the furnace repair tech into the building, without being there?

What if you could add access control where there's not a hard internet connection?

What you had the flexibility of adding access control on doors where wires can't go?

 

Well...you can have all this and more.  Cellular communication for buildings that weren't planned with internet, or as backup to a hard connection.  Wireless reader/locks for doors that are spread out or wires don't make sense.  Mobile pass credentials (electronic key on phone), when physical keys don't make sense.

Our cloud access systems can handle 2 doors to 200 doors.

Multi-building accounts and multi-site accounts are easily managed in the cloud software.

Unlimited users, with unique permissions for each.

The best cyber security in the industry, from the leader in cloud-based security.

Change older local systems to cloud-based systems without replacing all equipment and wiring.

 

Call us today for a site survey and estimate.

 

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Flexible cloud access control - manage from anywhere

by Adam Jacobs 11/26/2019

What if you could delete a user from your access control system, with a touch on your smart phone?

What if you could let the furnace repair tech into the building, without being there?

What if you could add access control where there's not a hard internet connection?

What if you had the flexibility of adding access control on doors where wires can't go?

 

Well...you can have all this and more.  Cellular communication for buildings that weren't planned with internet, or as backup to a hard connection.  Wireless reader/locks for doors that are spread out or where wires don't make sense.  Mobile pass credentials (electronic key on phone), when physical keys don't make sense.

Our cloud access systems can handle 2 doors to 200 doors.

Multi-building accounts and multi-site accounts are easily managed in the cloud software.

Unlimited users, with unique permissions for each.

The best cyber security in the industry, from the leader in cloud-based security.

Change older local systems to cloud-based systems without replacing all equipment and wiring.

 

Call us today for a site survey and estimate.

 

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