Fire Alarm Test/Inspection Technician II

Annual fire alarm testing and inspection are required on all commercial buildings that have fire alarms.  Our fire alarm test/inspect technicians are part fire alarm specialist, part detective, and part liaison to the fire department.  The number of fire alarms and the technical knowledge needed to test and service them expands every year.  This position is vital to our company and our customers.  Most of our customers know you better than anyone in the company, because you come to visit year after year.  NICET II Fire Alarm Systems OR NICET II Inspection and Testing of Fire Alarm Systems is preferred. NICET I Fire Alarm Systems or NICET I Inspection and Testing of Fire Alarm Systems is required.  Starting pay is $14/hour to $24/hour depending on experience and certifications.

 

All full-time employees are eligible for the following company benefits, in addition to cash pay:

  • Fidelity SIMPLE-IRA (small-company 401k) with 3% company match
  • Long-term disability insurance
  • Life insurance
  • Health insurance
  • Flex Spending Plan
  • Optional Allstate supplemental insurance
  • Service tools
  • Paid Vacation (up to 2 weeks first year)
  • Paid holidays
  • Paid community/charity service day
  • Overtime pay
  • On-call pay (even if you're not called)
  • Soda, coffee, water, and various food in the office
  • Ongoing education (all employees)
  • NICET certification advancement & bonus (technicians and designers)
  • Education/certification cost reimbursement
  • Company vehicle (based on duties)

 

Job Description:

This is an hourly position, responsible for supporting our American Alarms' strategic goals. Create and develop relationships supportive of the American Alarms mission statement with employees and customers. Deliver software solutions and field support to our customers. Maintain and grow the “Customer for Life” concept for existing and new customers.

 

Specific Job Functions:

 

+ Primary focus is Commercial, Office, Data Centers, Government, Industrial, Healthcare, ,Apartment and Education market.

 

+ This is a field position with the main goal is to handle all aspects of Inspection and Testing of Fire Alarm systems and related systems.

 

+ Desired candidate will have a minimum of 2 years of proven inspection and testing work in commercial Fire Alarm systems and must have proven troubleshooting skills with a meter and relay contact logic.

 

+ Ensures customer satisfaction by continual follow-up, communication skills and 100% completion of assigned work.

 

+ Provide sales support as needed to assist project manager / sales to obtain more work. Assists in customer demos, estimating work, product application information and providing leads.

 

+ Have the drive to be the technical expert for our solutions and be willing to continue to learn our systems and help customers. 

 

+ Run Service calls when asked to help keep customer systems up and running.

 

+ American Alarms may supply a van, cell phone, tools and laptop as necessary to complete field work.

 

+ Provide NFPA 72 ITM documentation after an inspection/testing is complete.

 

+ You will be required to produce your NICET 1 and 2 Fire Alarm Systems certifications and to maintain your State of Iowa Alarm License.  To work in Des Moines and West Des Moines, you will also need city licenses.  American Alarms pays for all necessary licenses and your first NICET test at each level.

 

+ You will be part of a weekly On-Call schedule which is adjustable but currently once every 4 weeks. American Alarms pays technicians for being on call, as well as the applicable rate when customers call you out to job sites.

 

+ We do work all over Iowa. Our technicians must be agreeable to traveling overnight on rare occasions to inspect/test a system that is out of town.

 

+ You will be required to obtain your 10-HR OSHA certification within the 1st year.

 

+ American Alarms will supply American Alarms shirts that must be worn at all times and a work pant program so that we all stay consistent with an image of American Alarms.

 

Basic Requirements of this position:

 

+ Daily and periodic communication with Scheduler to keep your appointments and daily activity up to date.

 

+ Must be able to climb a ladder and be able to lift a 30 pound box safely.

 

+ Must adhere to American Alarms Safety Policies

 

+ Normal Business Hours are 8:00 to 5:00 Monday through Friday.

 

+ You must have a valid driver’s license as per our insurance requirements, as well as having a good driving record.

 

+ You must pass our drug test requirements before starting work at American Alarms.

 

+ Excellent Customer Interaction Skills.

 

Mental and Physical Competencies required to perform essential functions:

 

+ Excellent Computer Skills

 

+ Microsoft Office (Excel, Word, Outlook)

 

+ Customer service and communication skills

 

American Alarms offers competitive compensation, excellent benefits, and a positive work environment. Wage is dependent on experience.

 

APPLY TODAY!

 

American Alarms is an Affirmative Action and Equal Opportunity Employer.

 

All positions are contingent upon successfully completing a drug test.

 

SEND ALL RESUMES and JOB HISTORIES from our Contact page.

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